Last updated: 26 October 2026
CoreAxis Software Development & Solutions ("CoreAxis", "we", "us") operates the CoreAxis ePOS web application, the CoreAxis ePOS, DairyOne and CoreBiZ mobile apps, and the CoreAxis Local Server (together, the "Service"). All of them use the same CoreAxis account. This policy explains what information we collect, how we use it, and the choices you have.
Account & business information: name, email, phone number, business name, address, and GSTIN you provide when registering.
Business data you enter: products, customers, suppliers, sales, purchases, expenses, and accounting records you create while using the Service — this data belongs to you and is used only to operate the Service for you.
Employee attendance photos: if you enable selfie-based staff check-in/check-out, we store the photo taken at each check-in/check-out along with the timestamp, for your own internal attendance review. We do not perform facial recognition matching against any external database.
Location at attendance check-in (CoreAxis ePOS app only): when a staff member checks in or out with a selfie, the ePOS app records one location reading (latitude, longitude and accuracy) with that attendance entry, so the business can see where attendance was marked. It is read only at that moment, only while the app is open and only if location permission is allowed; we never track location in the background. The DairyOne and CoreBiZ apps do not collect location (on Android 11 and older, CoreBiZ asks for location permission only because Android needs it to find Bluetooth printers; no location is read or sent).
Device & usage information: a device identifier (Android ID), device name, model and Android version, and app version, used to register your devices, keep your account secure and keep the apps working reliably.
Error reports (CoreBiZ app): when something goes wrong in the CoreBiZ app, it sends an error report (error message, technical stack trace, the screen where it happened and the app version) to our servers so we can fix the problem. The CoreAxis ePOS and DairyOne apps do not include a crash reporter.
Camera access: used only for barcode/QR scanning (CoreAxis ePOS and CoreBiZ apps), for capturing attendance selfies (CoreAxis ePOS app) and for KYC document photos where you choose to use those features. Barcode scans are not uploaded as images. The DairyOne app does not use the camera. We do not access the camera in the background.
Photos: a photo from your gallery is read only when you choose to upload a business logo.
We do not sell your data. We share data only with: (a) service providers that process it on our behalf (hosting, SMS/WhatsApp delivery, payment processing), strictly to deliver the Service; (b) law enforcement or regulators where legally required.
Your data is stored on secured servers and is only accessible to your business's own logged-in users (owner/staff/accountant), scoped strictly to your business account. We use industry-standard practices including encrypted connections (HTTPS) for all traffic between the apps and our servers.
Local Server (LAN mode): if your business runs the CoreAxis Local Server on its own PC, the CoreBiZ app can connect to that PC over your shop's local network (Wi-Fi/LAN). This traffic stays inside your network, goes to a server you control rather than to CoreAxis, and is not encrypted (plain HTTP on private network addresses only). Data on the Local Server is stored on your PC and is synced to CoreAxis servers over HTTPS.
We retain your business data for as long as your account is active. You can request full deletion of your account and associated data, or export a complete copy of your data, at any time by contacting us at [email protected]. The business owner can also request deletion from inside the CoreAxis ePOS and DairyOne apps (Settings → Account → Delete account / business) and the CoreBiZ app (More → Delete account). See Delete your account for the steps, what is deleted and what is kept (subscription invoices are kept as GST law requires).
You can review, edit, or delete most business data (customers, products, employees, etc.) directly within the app. Attendance selfie photos and KYC documents can be removed by contacting support.
Under the Digital Personal Data Protection Act, 2023 you may ask us to:
If you are a customer of a business that uses CoreAxis ePOS, that business decides how your data is used; you can make these requests through its customer portal or by writing to us, and we will pass it on.
The Service is intended for business use by adults and is not directed at children under 18.
We use essential cookies to remember your preferences (theme, cookie consent) and Google Analytics (Google Ads tag AW-18282533868) to understand how visitors use the marketing site. Analytics data is anonymised and used solely to improve our website. Analytics and ad cookies stay off until you choose Accept on the consent banner; if you decline, they stay off and your choice is remembered on that browser. The CoreAxis ePOS application itself does not use tracking cookies — it relies on authentication tokens for session management.
We may update this policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the Grievance Officer for CoreAxis ePOS is:
Satyajeet Kumar
Email: [email protected]
Phone: +91 91131 07586
Address: Samastipur, Bihar, India
Grievances will be acknowledged within 24 hours and resolved within 30 days of receipt.
For privacy questions or data requests:
Email: [email protected]
Phone/WhatsApp: +91 91131 07586
Address: Samastipur, Bihar, India
CoreAxis ePOS