Frequently Asked Questions

Plans start at ₹599/month + GST, with lifetime one-time plans also available. All prices, features, and staff limits are listed on our Pricing page.

Yes — go to Settings → Subscription, pick the new plan, and confirm. Billing adjusts automatically from your next cycle. No data is lost either way.

No setup fee. Create your account, add your products, and start billing the same day. Annual plans include 1 month free.

Yes — cancel anytime from Settings → Subscription. Your data stays intact and billing stops from the next cycle. See our Refund Policy for details on refund eligibility.

One platform covers: GST-ready POS billing, inventory management, true double-entry finance & accounting, CRM with dues tracking, HR & payroll, manufacturing (BOM), e-invoicing & e-way bills, 22+ industry-specific modules, customer/supplier/manager portals, online catalog, UPI payments, and more. See all on our Features page.

22+ industries: Retail & Kirana, Pharmacy, Restaurant & Cafe, Dairy Farm, Jewelry, Optical, Mobile Shop, Electronics, Bakery, Sweets Shop, Cosmetics, Tiles & Marbles, Stationery, Supermarket, General Store, Fashion, Manufacturing, Healthcare, Education, Logistics, Service Business, and more. Each has its own specialized features.

Yes — GST billing is built in with HSN-coded line items. CoreAxis generates signed IRN + QR codes directly from the Government IRP for e-invoicing, and e-way bills the moment goods start moving.

Three separate portals with their own login screens: your customers view their invoices and dues, suppliers check POs and payment status, and managers get branch-level dashboards — all without needing owner-level access.

Yes — every report, ledger, and data table in CoreAxis has a one-click Export button. You can download sales, inventory, customer dues, purchase history, and 96+ other tables as Excel (.xlsx) or CSV files. No add-on or extra cost — it's built into every plan.

Yes — billing works fully offline on the mobile app and desktop. Sales queue locally and sync automatically the moment you're back online, with no data loss. Nothing to configure.

A separate installer that runs the entire app on one shop PC with zero internet, Tally-style. Every billing terminal on the same Wi-Fi/LAN connects to it in a browser — no install needed on them. When the PC gets internet, everything auto-syncs to your CoreAxis Cloud account.

Windows 10/11 desktop app, Android mobile app (APK download, Play Store coming soon), and any browser at coreaxis.cloud/app — one account, same data everywhere. Download all from our Download page.

Works with any Bluetooth or Wi-Fi thermal printer — no drivers needed. Open the mobile app → Settings → Thermal Printer → tap "Scan" → select your printer. It saves automatically and auto-reconnects each time.

Yes — print shelf-ready barcode labels straight from your product catalog. No separate labelling software needed.

Yes — your data is protected with bank-grade encryption, MFA/2FA login protection (multi-factor authentication), PIN-protected offline access on mobile, and encrypted cloud sync. Regular backups ensure your books are never at risk.

Yes — one account, one business, same data everywhere. Sign in on any device and everything is in sync.

Yes — full backup & restore is built in. Download your complete business data anytime and restore from any backup point if needed.